Buying Prints - Frequently Asked Questions
General Print Questions
- How are the photos printed?
- What size are the original digital images (i.e. height and width in pixels)?
- Is there anyway I can test out the print quality and speed of delivery?
- How can I pay?
- What about security?
- What happens when I order?
- How long will the pictures take to reach me?
- Do you allow international customers?
- What happens if there is a problem?
- What happens if my prints are damaged in the post?
- What happens if I'm just not happy with the prints?
- I have a different question, how can I find the answer?
General Print Questions
How
are the photos printed?
They are professionally printed
by PhotoBox and
have a fade resistance of 150 years.
What
size are the original digital images (i.e. height and width in pixels)?
On average 3504 x 2336, in addition for the largest prints I'm using genuine
fractals to achieve the highest quality.
Is there anyway I can test out the print quality and speed
of delivery?
Yes, you can find out first hand about both the print quality and the
speed of delivery by ordering specially priced prints. Click
here to
order.
How
can I pay?
All you need is a valid credit or debit card.
What
about security?
All transactions are conducted over secure servers and
your card details are not retained.
What
happens when I order?
As soon as your payment is processed,
PhotoBox begin printing using the hi-resolution files stored on their
servers. Once this is done, they immediately package and dispatch the
prints directly to you.
How
long will the pictures take to reach me?
Usually no
more than five working days. Most people receive small prints the very
next day.
Do
you allow international customers?
Yes. This service
is available to all, irrespective of your home country.
What
happens if there is a problem?
If the prints do not arrive within 7 days, contact
me and a new set will be sent out.
What
happens if my prints are damaged in the post?
The prints are very well packaged so damage is unlikely,
but if something happens contact me and a new set will be sent.
What
happens if I'm just not happy with the prints?
A full refund is available
for anyone who is unhappy with their purchase.
I
have a different question, how can I find the answer?
For all print related questions email
me with the subject PRINT QUESTION and I will make sure
your question is answered ASAP.